Shelley Coleman - 02 Nov 2017

Investing in Staff

Here at One Great George Street we like to invest in our staff in the form of training amongst other things. These can be both external training courses from qualified experts to in-house training from colleagues passing on their experiences.

A significant budget every year is factored in to allow all staff relevant training for their roles and skill levels; as well as accommodating public safety and legal requirements.

All staff working at One Great George Street have to abide by various sections within the Health and Safety at Work Act 1974. These courses are run in-house by our Health & Safety team and include but are not limited to fire and evacuation procedures, emergency reporting, manual handling and understanding risk assessments.

All Catering staff are required to have a basic understanding of Food Safety in Catering, Allergy Awareness, COSHH (Control of Substances Hazardous to Health) and the various Health & Safety requirements to work with members of the public i.e. First Aid.

We also encourage training across departments, with some of our F&B Supervisors shadowing the Events Team and all Catering staff spending time as a Chef in the kitchen.
Each department also focuses on their specialties; for example:

In Catering we send staff on WSET (Wines and Spirit Educational Trust) training, Cellar, Barista, Personal License courses and Customer Service. I myself would not have achieved my WSET Diploma without the investment and support from One Great George Street.

Our Maintenance team gain various certificates in Plumbing, Electrical Apprenticeships, and Scaffolding and Asbestos awareness.

Our Sales and Events Team pay it forward with information on Social Tables (online floor plan program), Rendezvous (our functions diary) and Show around training.

We fully support investing in our staff here at One Great George Street and I would like to think that it is one reason why we have unusually high staff retention.

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